db@h e-mail

db@h e-mail

di Geoffrey Kassin -
For some reason I have stopped receiving e-mails from DB@H discusion forum. I have not changed any settings @ my end?
just curious?

ancora...

For some reason I have stopped receiving e-mails from DB@H discusion forum. I have not changed any settings @ my end?
just curious?
di Geoffrey Kassin -
Numero di risposte: 5

Re: db@h e-mail

di Online Admin -
Hi Geoffrey

Thanks for your post in this FAQ and Technical forum. I have just reviewed your account online and can confirm that you are subscribed to our DB at home ...

ancora...

Hi Geoffrey

Thanks for your post in this FAQ and Technical forum. I have just reviewed your account online and can confirm that you are subscribed to our DB at home forum still and should be receiving the email posts. I have not received any undeliverable reports for you.

As you have now also posted to this forum, you should receive this reply through this forum by email and i will send you a copy of this offline to see if you received it and to investigate further if not in order to try and pinpoint why you may not be receiving the emails.

Thanks

Eamon
In riposta a Geoffrey Kassin
di Online Admin -

Re: db@h e-mail

di Jason Joaquin -
Hi Eamon,

I am having the same issue as Geoffrey did. It seems that I do get emails for the initial posts made on the db@h forums, but once someone replies I do not get any...

ancora...

Hi Eamon,

I am having the same issue as Geoffrey did. It seems that I do get emails for the initial posts made on the db@h forums, but once someone replies I do not get any followup email. Perhaps it is a hiccup in the system when it comes to replies? (I checked my spam folder too and nothing seems to be getting sent there either).

Thanks,
jason
In riposta a Online Admin
di Jason Joaquin -

Re: db@h e-mail

di Online Admin -
Hi Jason

Thanks for your update in this forum to Geoffrey's post. Over the weekend i received almost 2000 emails about undelivered forum posts for the Discovering ...

ancora...

Hi Jason

Thanks for your update in this forum to Geoffrey's post. Over the weekend i received almost 2000 emails about undelivered forum posts for the Discovering Buddhism forum over the past few days which explains the issues that you and Geoffrey were having.

So this is obviously a problem that has started with our email posting and i have sent an email to our IT manager to look at this issue and try and resolve this issue.

I am sorry for any inconveniences caused by this problem and i hope we will be back working again soon.

Eamon
In riposta a Jason Joaquin
di Online Admin -

Re: db@h e-mail

di Jason Joaquin -
Hi Eamon,

Wow! I get stressed out if I receive even 20 emails a day at work! Best of luck with getting everything resolved with hopefully minimal fuss (and stress)! Thank ...

ancora...

Hi Eamon,

Wow! I get stressed out if I receive even 20 emails a day at work! Best of luck with getting everything resolved with hopefully minimal fuss (and stress)! Thank you for looking into the issue.

Jason
In riposta a Online Admin
di Jason Joaquin -

Re: db@h e-mail

di Online Admin -
Hi Jason and Geoffrey and all

We hope we have now resolved the problem with undelivered emails to the forums which was resulting in some email delivery failures for some...

ancora...

Hi Jason and Geoffrey and all

We hope we have now resolved the problem with undelivered emails to the forums which was resulting in some email delivery failures for some forum subscribers for the past week. WE will continue to monitor this to ensure the issues are resolved.

Thanks for your patience on this

Eamon
In riposta a Jason Joaquin
di Online Admin -