FAQ & Technical Forum

Hi Scott,

I tried to reproduce what you described but I couldn't. With the learning management system that the Online Learning Center uses we can even reproduce what a specific student is experiencing so it makes me think that the problem could be related to your computer and more specifically to your browser.

I used Chrome and Firefox (latest version of each) and with both I couldn't reproduce what you described. Could you please try with either Chrome or Firefox and please let me know if you can see a valid checklist of certificate of achievement instead of an invalid course module ID?

If you are using any of the main browsers (including any of the Chrome derivatives like Brave, Vivaldi, Opera) or even Safari, please make sure that the operating system on your computer (either Windows or macOS) is fully updated and that your browser is also running a recent/updated/supported version.

If you have any questions please let me know.

Thank you

alfredo