The following question relating to picture profile was answered by Brad.
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Hi, Brad! I've been trying to add a picture to my profile. I browse...
mehr...
The following question relating to picture profile was answered by Brad.
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Hi, Brad! I've been trying to add a picture to my profile. I browse for the picture, then click on update my profile, but it deletes the picture, also my list of interests. What's wrong? Thanks, Maria
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Maria,
The process is a touch finicky, and you usually have to hit the Reload button on your browser after making changes to your profile in order to see the changes – However, if you have made changes to your profile, and reload does not reflect these changes, then we need to take a closer look at the problem.
So first off, what operating system and browser are you using (i.e. Windows XP with Internet Explorer, Mac OS X with Safari…)? Is the image in .jpg or .png format and under 5 MB in size? Are your List of Interests separated by commas (the Interests have very specific format rules)? And when you select [Update profile] at the bottom of the page, does it show any errors (usually red font in a red box)? For example, below shows the error for using an image larger than 5 mb, AND the interests became truncated because they were not separated by commas (so I had to alter the interests in order for them to properly display):
Also, if you would like, you can email me the image and text you would like posted on your profile, and I would be happy to post them myself to your account.
Let me know, and good luck!
Sincerely,
Brad