unable to open Tathagatha pdfs

unable to open Tathagatha pdfs

Kurt Maddan發表於

Hello,

I'm having difficulty with opening the Tathagatha Essence pdf files. I have an android tablet and usually have no issue with opening those files. Any ideas? Thank ...

更多...

Hello,

I'm having difficulty with opening the Tathagatha Essence pdf files. I have an android tablet and usually have no issue with opening those files. Any ideas? Thank you.

Kurt Maddan

Re: unable to open Tathagatha pdfs

Online Admin發表於

Dear Kurt

Thank you for posting your question here in the technical support forum. I just tested opening the PDF files from the Tathagatha Essence course on a PC and also ...

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Dear Kurt

Thank you for posting your question here in the technical support forum. I just tested opening the PDF files from the Tathagatha Essence course on a PC and also an iphone and both opened without any problem. I am sorry that i could not test with an android tablet yet, but do not know of any reason why the files should not open.

So can you please restart your android and try and again and let me know if you continue to have issues and if so, whether any error messages appear.

I will also email you the root text and another PDF from the course via email so that you can have those files to work with while we try and resolve the issues

Kind Regards

Eamon

 

 

 

Re: unable to open Tathagatha pdfs

Kurt Maddan發表於

Hi Eamon,

Restarted my device but I have the same issue. It says "Can't Display PDF (name of PDF) cannot be opened."

Odd. I've never had that issue before. I've tried ...

更多...

Hi Eamon,

Restarted my device but I have the same issue. It says "Can't Display PDF (name of PDF) cannot be opened."

Odd. I've never had that issue before. I've tried various ways of opening them to no avail.

Thank you for your help.

 

Kurt

Re: unable to open Tathagatha pdfs

Online Admin發表於

Dear Kurt

Thank you for additional information on this. I tested this today on an android phone device and on that device the PDF was downloaded for me (rather than ...

更多...

Dear Kurt

Thank you for additional information on this. I tested this today on an android phone device and on that device the PDF was downloaded for me (rather than opened).  I then had to open a file manager app and view the file using a PDF viewer and it open successfully. From researching this it seems that the file can open differently depending on what reader you have configured for PDFs and if you are using the Chrome browser that it usually downloads files instead of opening them.

So do you know if you the file was downloaded and whether you can open it from a file browser? Or do other PDF files open direct from websites? And were you able to open the file i sen you direct by email or from the other file storage site.

Eamon