using Internet explorer

using Internet explorer

par Jennifer Compton,

Each time I use internet Explorer, I have problems on many of the FPMT pages.  For example, the scroll bar at the side doesn't work or the page freezes.  I have now ...

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Each time I use internet Explorer, I have problems on many of the FPMT pages.  For example, the scroll bar at the side doesn't work or the page freezes.  I have now switched to Google Chrome and have had no problems. 

Jennifer

 

Re: using Internet explorer

par Alfredo Pineiro,

Hi Jennifer, thanks so much for your message.

I would like to understand a little better the problem so I need to ask you what version of internet explorer you are ...

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Hi Jennifer, thanks so much for your message.

I would like to understand a little better the problem so I need to ask you what version of internet explorer you are currently using. You can find it by clicking Tools and About Internet Explorer from the internet explorer main page.

 

Thanks so much in advance,

 

Alfredo

Re: using Internet explorer

par Online Admin,

Hi Jennifer - thank you for your post on this and thank you Alfredo for looking into this. I also reviewed the Online Learning Site today using Internet explorer (ver 11.0....

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Hi Jennifer - thank you for your post on this and thank you Alfredo for looking into this. I also reviewed the Online Learning Site today using Internet explorer (ver 11.0.9600.17280) and the scroll bars worked ok for me but i then notice some spacing issues in some of the courses using internet explorer, in that the main course topics appeared down the page under the header instead of directly underneath as in other browsers.

However i was also following up on a related issue from a user who informed us that they recently had difficulties using the LOP videos at https://onlinelearning.fpmt.org/mod/page/view.php?id=484 using Internet Explorer as it kept crashing. This is a problem i was able to replicate and it looks like a recent update of internet explorer is somehow incompatible with this page and there does not seem to be any way we can resolve this for now.

So for now, we have replicated the Video pages from that page on our main website at the following URLs which should also work with Internet Explorer:
2009 Teachings: //fpmt.org/wp-content/uploads/streaming/webcast/lop/vodflow3.php
2010 Teachings: //fpmt.org/wp-content/uploads/streaming/webcast/lop2010/vodflow3.php
2014 Teachings: //fpmt.org/media/streaming/teachings-of-lama-zopa-rinpoche/light-of-the-path-teachings/

The page that was causing an issue with internet explorer work fine with both Firefox and Google Chrome and in general it seems that Firefox is considered a much more reliable browser than internet explorer and can be installed for free from https://www.mozilla.org/en-US/firefox/new/

Eamon