FAQ & Technical Forum

Hi Susan

Thank you for your post in this Technical Support forum. All the video files for BPO Awarenesses and Knowers are on the site as streaming videos for each individual session for playing online but are also available for download for offline viewing.

To download the videos you need to click on the options to Download Course Files in Flash Video Format from the home page of the course which opens a page at https://fpmt.box.com/s/mwq83v2jvao3zaaqmh61bryehc1n5mxu

This opens a directory listing which contains all the videos and to download them you need to right click on a video name to download and then select the option to download the video which is either 'Save Link As', 'Save File As', 'Save as' 'Download' or some other option which varies depending on what internet browser you use. This will then normally ask you to select the folder to save the file but some browsers have a default folder already selected for downloads such as a 'Downloads folder' this is something you can normally change when you select Options in your browser.

When the file is downloaded you should then be able to play it offline using VLC.

If you continue to have issues, please let me know more details on what the problem is and also what computer and internet browser you use and i will try and help further.

Eamon