FAQ & Technical Forum

Dear Oanh

Thanks for your post in this forum. The name on the certificate automatically pulls the name which is on the user profile at the time the certificate is created. So in your case it pulled the first name and last name that was in the account. Unfortunately when the certificate is created it saves a copy of the certificate and does not update for subsequent changes to the name as this information is then recorded in the database. So i can update your current certificate online.

What i was able to do was to create a custom certificate for you outside the system which i have just emailed to you which contains your real name.

The only other option for you would be to create a new account on the Online Learning center with your real name and complete the DB Module 2 final exam again and then open a new certificate from this new account.

But hopefully the copy i have emailed you will be sufficient for your needs.

Kind Regards

Eamon